All products/softwares available on the Website are downloadable. Hence, refunds for product(s) purchased will be provided only if ALL OF THE FOLLOWING CONDITIONS ARE SATISFIED:
• Product cannot be properly installed on your SocialEngine site. This means that both you and the ipragmatech staff are unable to install the product properly on your SocialEngine site using the FTP, database access and site admin details of your SocialEngine site.
• Problems or errors faced in product installation are not caused by any modifications made to SocialEngine or another related product/plugin on your site.
• Above 2 conditions are satisfied and request for refund is made within 48 hours after product purchase.